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Web Portal Development Services
In web portal development since 2005, Birrtech will diligently study the goals of your future portal and pack the needed functionality into a usable custom web app.
Web portal development is an end-to-end service to plan and implement a secure and user-friendly digital space to serve your customers, partners, and employees. Web portals enable self-service functions for target users and give access to services, products, information, and communication tools.
All-Round Assistance for Your CRM Goals
A web portal is a secure web-based platform that gives access to varied functionality and content via an easy-to-navigate interface. A web portal development company with expertise in full-stack web techs, Birrtech can help you create a web portal of any type to cover your specific needs in engaging with the audience, be it your customers, partners, or employees.
Self-service portals
We aggregate information on your company’s products or services and allow registered users to request the information, activate / de-activate and schedule services, contact the company’s representatives, resolve issues.
Customer portals
We create a digital space where your customers can access your products and place online orders, subscribe for services, submit maintenance requests, share their experience with you and other users.
Employee portals
We implement a secure platform for your employees to submit and manage requests for HR, IT, and facility-related services, access structured corporate data, collaborate, and stay up-to-date with corporate events.
Patient portals
We provide your patients with secure access to their personal health information (PHI), enable self-scheduling of appointments and telehealth visits.
B2B portals
We digitally support any processes between businesses: trading, procurement, manufacturing, distribution.
Ecommerce portals
We create intuitive buying experience for business buyers and individual consumers, and can integrate an ecommerce portal into an omnichannel retail ecosystem.
Vendor portals
We improve procurement processes for manufacturers and non-manufactures (banks, education establishments, government institutions).
Sales portals
We set up a space where your sales agents and business partners can access sales materials (case studies, white papers, product specifications, etc.).
Insurance portals
We introduce seamless digital experiences and process automation for insurers’ clients, employees, agent teams, and suppliers.
Community portals
We connect people with similar interests and encourage them to acquire new knowledge and share their experience via forums, blogs, chats, and other communication means.
eLearning portals
We create portals for commercial training providers and corporate training programs.
Investor portals
We help you streamline investor onboarding and communication, promptly and securely share investment data and documents.
Bringing Innovations to Web Portal Design
Delight your customers, employees or business partners by offering them advanced opportunities to collaborate, work, and chat.
Bringing Innovations to Web Portal Design
Each web portal is a unique solution that is created strictly for the needs of a particular company and often combines the features of 2-3 portal types. And while the functionality and design of a portal are discussed individually, there are certain characteristics that we always specify in functional and non-functional requirements as they are essential for user experience.
Convenient user onboarding
- Step-wise registration process.
- User identity verification.
- Two-factor authentication to protect confidential data.
- E-signature management.
- A possibility to upload digital documents.
Diverse user engagement
- Mobile-friendly, adaptive web design.
- Interactive tools like feedback forms, calculators, contact forms.
- Content personalization based on the user roles and interaction history.
- Media-rich pages displaying embedded media, uploaded directly or hosted via YouTube, Vimeo and other websites.
- Straightforward website navigation.
Easy content management
- All types of content pages: searchable product / service catalogs, real-time pricing and inventory viewing, multimedia galleries, blogs, etc.
- Drag-and-drop page builder.
- Unified content publishing styles to bring order to information and ensure integrity during the portal updates.
- User-generated content.
- Content versioning and scheduled publishing.
Reliability and security
- Scalability to handle the growing number of users and data.
- High performance to ensure users can access the content and tools quickly.
- Compliance with local laws and legislations (e.g., HIPAA compliance for storing and processing PHI).
- Encrypted transfer and storage of login credentials and sensitive data.
Our Services
Consulting
Our consultants:
- Retrieve business and user needs.
- Define portal functionality and tech stack.
- Develop a business case.
- Estimate portal ROI.
- Design a portal architecture for high performance, security and scalability.
- Deliver UX/UI mock-ups.
- Provide a project management and implementation scenario, project cost & time estimates.
Full-cycle development
Our team offers:
- Portal consulting and planning.
- Custom and platform-based portal development.
- Mobile app development (if required).
- Integration with third-party systems.
- User training.
- After-launch support.
- Continuous portal management and evolution (on demand).
Key Differences between Web Portal Solutions and Websites
Web Portal
- Users can interact with the data on the page.
- Portals can have both anonymous public pages and pages that require authentication.
- Real-time, highly personalized experiences.
- Multiple integrations with custom and third-party tools.
- Frequent portal features updates and dynamic content changes.
Website
- Static, informational (read-only) content.
- Authentication is not obligatory.
- One-size-fits-all attempts at personalization.
- Rarely integrated with other systems, such as CRM, ERP, etc.